Dear Customer,
Ithmaar Bank has updated the Terms and Conditions of its Banking Services. Please visit the website to view the latest version.
Ithmaar Bank has updated the Terms and Conditions of its Banking Services. Please visit the website to view the latest version.
Let us know your requirements and we'll get back to you as soon as possible.
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Sunday – Thursday: 8:00 AM – 2:30 PM
Ground Floor, Seef Tower, P.O. Box 2820, Manama, Bahrain
Tel +973 13303030
Ithmaar Bank B.S.C. (c)
P.O. Box 2820, Road 2825, Building 2080,
Block 428, Seef Tower, Seef District,
Kingdom of Bahrain.
Call Centre +973 13303030
Telephone +973 17585000
Fax +973 17585151
Swift FIBH BHBM
Website www.ithmaarbank.com
CR # 99336-1
Faysal Bank Limited (Pakistan)
Registered & Head Office Faysal House, ST-02, Shahrah-e-Faisal, Karachi.
Telephone +92 51 210 44567
Fax +92 51 2104459
Helpline +92 111 000 325
The application will be presented to the relevant committee for their review. The committee will respond to the applicants only when the application is accepted and approved.
At Ithmaar Bank, we are deeply committed to providing you with the utmost standards of services and ensuring your complete satisfaction at all times.
It is a commitment we take very seriously. Should you ever feel dissatisfied or require any support, we kindly request that you promptly notify the Customer Service employees present at our branch or their direct supervisor, your account officer/Relationship Manager or our call center at Tel +973 13303030. They will make every effort to address any concerns within a reasonable timeframe. Should you find the response received unsatisfactory, we encourage you to escalate the matter by notifying the Bank’s Complaint Management Unit, a dedicated department that is entirely independent of the business units. Ithmaar Bank acknowledges plural of all complaints within five working days, and is obligated to respond to your complaint, along with any necessary resolution, within four weeks. You may contact the Complaints Management Unit by filing the Complaints Form.
In the event that the resolution of the complaint remains unsatisfactory within 30 calendar days from the date of receiving the Bank's response or proposed solution, you reserve the rights to escalate the matter to the Consumer Protection Unit at the Central Bank of Bahrain by contacting +973 17547789.
Ithmaar Bank strictly adheres to non-discrimination policy, ensuring that customers are not subject to less favorable treatment or discrimination as a result of lodging a complaint.
You may contact the Complaints Management Unit by filing the Complaints Form.
Your form has been received. We will review your information and contact you shortly.
Customer Complaints Officer Complaints Management Unit
P. O. Box: 2820
Seef District,
Kingdom of Bahrain.
Telephone +973 17585000
Fax +973 17585151
Licensed as an Islamic retail bank by the Central Bank of Bahrain
© Copyright Ithmaarbank.com, inc 2022, All rights reserved
Licensed as an Islamic retail bank by the Central Bank of Bahrain
© Copyright Ithmaarbank.com, inc 2022, All rights reserved