MANAMA, BAHRAIN – 21 September 2014 – Ithmaar Bank, a Bahrain-based Islamic retail bank, has upgraded its website (www.ithmaarbank.com) to introduce an improved user experience and deliver innovative, customer-focused solutions using the latest technology.
The website upgrade was completed in line with Ithmaar Bank’s commitment to becoming the region’s premier Islamic retail bank by continuously improving its products and services while growing closer to its customers.
“Ithmaar Bank’s new, responsive website interface includes various innovative functionalities that improve user experience,” said Ithmaar Bank General Manager, Retail and Private Banking, Abdulhakeem Al Mutawa. “Navigation in the improved website, for example, is simplified by categorizing the product-centric primary menu, including Retail Banking, Financing, Private banking and Premier banking to match the visitor’s profile. The menu also provides a one-stop list for groups of services including accounts, financing and e-banking,” he said.
“Our website now allows users to personalize their Ithmaar Bank web experience by adapting the site to their needs. They can, for example, select any specific service to be displayed as their own Ithmaar Bank home page for future visits,” said Al Mutawa. “The website is responsive, and automatically adapts itself to the size of the users screen to provide easier, more intuitive navigation. The website can be viewed across multiple platforms including smart phones, tablets and desktops,” he said.
“The processes of filling application forms and inquiring about financing, for example, were brought online with the introduction of digital application forms. An enhanced calculator is also available where customers can make tentative calculations on Ithmaar Bank’s various financing offers,” he said.
The new Ithmaar Bank website was designed and developed by Spark Digitus, an award-winning Bahrain-based creative digital agency.
Visitors to the website can select their favourite product for easy access from anywhere within the site andthey can even share product details over social media platforms with friends and family.
In terms of look-and-feel, the website sets a new industry bench mark.It moves away from the typical banking websites, and delivers instead a modern, sophisticated interface which blends functionality and design.